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Charlotte: Toe to Toe with Coronavirus

By: Felipe Rivas

4 min read June 2020—The tenacity of the coronavirus has challenged, and at times highlighted, the economic strength of cities across the nation. While the pandemic has severely bruised the Queen City’s economy, the city’s dexterity and sound fundamentals are helping to soften the blow as Charlotte recoups and prepares for an uncertain future.

Marked by serious losses and promising victories, June has been a roller coaster of economic activity for the Charlotte Metro Region. Unexpectedly, the city’s hospitality sector, an already embattled segment of the economy, suffered a further blow when President Donald Trump and Republican leaders swiftly yanked the Republican National Convention (RNC) out of Charlotte after coronavirus-related concerns prevented North Carolina leaders from guaranteeing a fully operational Spectrum Center, hotels and other amenities. But as Charlotte reeled from this sudden blow, the region jabbed back at the coronavirus-related adversity with positive job expansion and promising rezoning announcements slated to be catalysts for growth in the near future.

Two years of RNC preparations vanished as RNC leaders decided to move more than half of the August festivities to Jacksonville, Florida. Since winning the bid to host the 2020 RNC in 2018, the host committee and Charlotte’s hospitality and business leaders have toiled to ensure a smooth and enjoyable experience for the thousands of delegates, journalists, and visitors expected for the event. However, as government and business leaders entered 2020 confident about the state of the economy, the contingency plans unsurprisingly failed to factor in a global pandemic and the subsequent reduction in major events and large gatherings of people.

In late May, in a letter to Gov. Roy Cooper, RNC leaders demanded that Charlotte, which remains in a state of emergency, guarantee a “full convention,” and “full hotels and restaurants, and bars at full capacity,” according to a response letter published by the governor’s office. Citing uncertainty and the state of the coronavirus come August, Gov. Cooper said planning for a scaled-down convention with fewer people, social distancing and face coverings is a necessity. “As much as we want the conditions surrounding COVID-19 to be favorable enough for you to hold the Convention you describe in late August, it is very unlikely,” Gov. Cooper wrote to the RNC leaders. “Neither public health officials nor I will risk the health and safety of North Carolinians by providing the guarantee you seek.”

This lack of guarantee prompted RNC leaders and President Trump to move three of the four convention days to Jacksonville, according to different news sources. Charlotte will host the first day of the convention, with the traditional speeches and fanfare occurring in Jacksonville. The convention is scheduled to run Aug. 24-27.

“We wanted to host the RNC because we hosted the Democratic National Convention in 2012 and so we want to prove to the world that we are capable of delivering high-quality events,” Charlotte Mayor Vi Lyles told Invest: Charlotte in the spring, before the RNC decision. She further explained the advantages for Charlotte: “It is a great branding opportunity for the city, as we expect up to 50,000 people, including many international journalists, to visit during the event. It will also provide a huge boost to our hospitality industry.” she said. The convention was expected to generate more than $150 million in revenue for the area’s restaurants, bars and hotels, the Charlotte Observer reported.

As the hospitality and tourism sector begins to gather its composure after such a punch, Charlotte heavyweights aim to continue to strengthen the region’s foundation. Two significant redevelopments projects moved forward on Monday after receiving unanimous approval from city leaders. Rezonings were approved for the redevelopment of Atrium Health’s Midtown flagship campus and the former Eastland Mall property in east Charlotte, according to the Charlotte Business Journal.

Atrium Health, the region’s largest employer, seeks to rezone close to 70 acres at the Carolina Medical Center to accommodate a live, work, and play environment, complete with a new bed tower, rehabilitation hospital, office space, affordable housing and more. In 2019, Atrium Health announced more than $1.5 billion investment in the Charlotte metropolitan area to help build new infrastructure, including new hospitals and medical facilities, President and CEO Gene Woods Told Invest:Charlotte in the spring. “This is about more than just adding brick and mortar. It’s about investing in this community because this is the place our friends, our neighbors and our loved ones call home, and we want to see it continue to thrive,” Woods said. “As the major healthcare system in the state of North Carolina, we know we can play a key role in helping our economy flourish as well.”

The Eastland rezoning includes close to 78 acres of mostly city-owned property, according to the Charlotte Business Journal. The site will be the future headquarters of the yet-to-be-named Charlotte Major League Soccer team, owned by business leader David Tepper. Similar to the Atrium Health project, Eastland will be the site of mixed-use development featuring residential units, office and retail space, and athletic fields.

And while these projects are expected to pay dividends to the community in the future, the region scored significant economic development victories on Tuesday when Chime Solution and Ross Stores announced the addition of 250 and 700 jobs respectively to the region’s economy.

Georgia-based Chime Solutions, a provider of customer contact services for several industries, will add jobs for licensed life and health insurance agents and will pay $16 an hour and include training and licensing, WFAE reported Chime Solutions opened an office in the University City area last fall. Leading off-price apparel and home fashion retail chain Ross Stores Inc. announced it will expand its distribution and warehousing operations in York County, according to the Charlotte Regional Business Alliance. The company’s $68 million investment is projected to create 700 new jobs over five years.

To learn more, visit:

https://files.nc.gov/governor/documents/files/2020_06_02_RNC-Response-Letter.pdf

https://www.bizjournals.com/charlotte/news/2020/06/16/eastland-mall-atrium-health-rezoning.html

https://www.charlotteobserver.com/news/politics-government/rnc-2020/article243540772.html

https://charlotteregion.com/index.php?src=news&submenu=Relocation_Expansions&srctype=detail&category=Investor%20News&refno=8639&hurl=n

https://www.wfae.org/post/charlotte-says-chime-solutions-250-job-expansion-offers-economic-mobility#stream/0

Florida’s phase 2 reopening and what it means for South Florida

By: Beatrice Silva

2 min read June 2020 — On June 3, Gov. Ron DeSantis announced his plans to transition the majority of the state into the second phase of its recovery plan. However, the three southeast counties hit hardest by COVID-19 — Miami-Dade, Broward, and Palm Beach — will not be included in the reopening.

“We’ll work with the three southeast Florida counties to see how they’re developing and whether they want to move into phase 2,” DeSantis said during a news conference in Orlando on June 3. “They’re on a little bit of a different schedule.”

Gov. DeSantis will allow the three southeast counties to enter phase 2 under certain circumstances. The county mayors or county administrators will have to seek approval to enter phase 2 with a written request. Palm Beach County Mayor Dave Kerner and County Administrator Verdenia Baker wasted no time sending their request letter to DeSantis.

“Palm Beach County is ready to go into ‘phase 2,” said Kerner at a news conference on Friday afternoon. “But we want to do it with some particular carve-outs that are necessary for the unique nature of Palm Beach County.” The county’s public officials are waiting for approval from Gov. DeSantis.

As for Miami-Dade, their previous reopening date was pushed back by protests against police brutality. Miami-Dade Mayor Carlos Gimenez lifted the countywide curfew on June 8, and approved the reopening of gyms and fitness centers under Amendment 2 to Miami-Dade County Emergency Order 23-20. Although the city isn’t officially included in the initial phase 2 reopening date, Gimenez says he is working with the state on reopening locations very soon.

Upon approval, restaurants may allow bar-top seating with appropriate social distancing. Bars will be able to operate at a 50 percent capacity inside and full capacity outside. Retail stores are going to be allowed to operate at full capacity and entertainment venues like movie theaters and bowling alleys will be able to welcome back guests at a 50 percent capacity. Residents who do decide to venture out will still have to follow CDC guidelines like wearing a mask, social distancing, and frequently washing their hands.

Although the north and south regions of Florida are on different opening schedules. State universities will have to submit their blueprints by Friday. The State University System of Board of Governors recommends things like social distancing, disinfecting, face masks and student’s desks being as far away from one another as possible. School districts on the other hand, will be given the final say on their own social distancing protocols. It is expected that students will have a much different learning experience upon returning to the classroom.

“We have a great opportunity to get back on good footing,” DeSantis said. “I know our kids have been in difficult circumstances. … Getting back to the school year is going to be really, really important to the well-being of our kids.”

Broward County school districts are in the process of surveying parents to gauge what they would like their child’s school to look like this coming fall. “We will have schools open. We will have teachers in schools. We will have students in schools … including hybrid models that some parents are rightfully demanding,” said Alberto Carvalho, superintendent of Miami-Dade County Public School, at Wednesday’s school board committee meeting.

Within the past four months, there have been 70,971 confirmed COVID-19 cases and 2,877 related deaths in Florida, according to the Florida Health.

For more information visit:

https://floridahealthcovid19.gov/#latest-stats/

https://www.miamiherald.com/news/local/education/article243464791.html

https://miami.cbslocal.com/2020/06/11/governor-ron-desantis-plans-reopening-schools-fall/

https://www.abcactionnews.com/news/state/florida-state-universities-must-submit-fall-reopening-plans-by-friday

Technology professionals curious about Gwinnett’s Peachtree Corners

By: Felipe Rivas

2 min read June 2020 — Techies, entrepreneurs and business owners throughout the Peach State and beyond are curious to explore the possibilities found in Gwinnett County’s newest and largest city. Officially incorporated in 2012, the city of Peachtree Corners and it’s Curiosity Lab, a publicly funded economic development initiative, is drawing the attention of tech-related professionals looking to test their ideas and projects at the lab’s 1.5 mile autonomous vehicle testing track and 25,000-square-foot innovation center.

Peachtree Corners, which boasts a growing population of more than 43,000 residents, is quickly reaping the fruits of its calculated investments in the tech sector, while simultaneously testing and perfecting the future of smart city technologies.

In May, the city announced the launch of a fleet of the world’s first tele-operated e-scooters to operate on public streets. Technology companies Tortoise and Go X came to Curiosity Lab to perfect their vision of offering an e-scooter that could, through the use of Tortoise’s remote tele-operators, respond to a customer’s call to action, or reposition itself to a parking spot. Peachtree Corners has been working with the two tech companies to revolutionize city e-scooter mobility, while solving complications related to finding an e-scooter and their return to home base for appropriate overnight parking and charging. In other words, no more e-scooters left haphazardly in the middle of a sidewalk because they’ll park themselves.

The e-scooters will operate in the city’s Technology Park Atlanta, a 500-acre technology park with more than 7,000 employees that is also home to Curiosity Lab. The tele-operated e-scooters will be available for use by the general public. The e-scooters’ initial pilot will run for six months and marks the first time that tele-operated e-scooters are deployed on public streets.

“We are excited to showcase this innovative technology,” Mayor Mike Mason said, according to a city press release. “It’s another opportunity for the city to look beyond traditional transportation and seek innovative ways to improve mobility. We invite our citizens and the business community to see and experience this new technology.”

Tortoise and Go X’s e-scooters are the latest vehicles to roll through Curiosity Lab’s autonomous vehicle testing track. Last fall, Olli, the self-driving shuttle designed and built by Local Motors, began operating along the city’s 1.5-mile testing track, which offers companies a facility to test emerging technologies in a real-world environment.

“An important goal for us was to ensure that residents can enjoy the convenience of using e-scooters, right here in Peachtree Corners,” said City Manager Brian Johnson, according to a city press release. “As a reflection of our commitment to making cities smarter, we didn’t hesitate to partner with Tortoise to launch the first-ever fleet of self-driving e-scooters for public use. We are extremely pleased to be a partner in this innovative and world-changing technology.”

In March, Curiosity Lab’s autonomous vehicle testing track and smart city laboratory won the transportation category in the third annual IDC Smart Cities North America Awards (SCNAA) for its connected and autonomous vehicles project. “Curiosity Lab is a unique economic development investment that helps advance new technologies and grow the employment base of the city,” said Curiosity Lab’s Executive Director Betsy Plattenburg, according to a city press release. “We have had interest in testing from both startups and Fortune 500 companies,” she said.

To learn more, visit:

https://www.curiositylabptc.com/

https://www.peachtreecornersga.gov/home/showdocument?id=7916

https://www.peachtreecornersga.gov/home/showdocument?id=8318

Spotlight On: David Dymecki, Managing Director, Perkins and Will

By: Felipe Rivas

2 min read June 2020 — Architectural design studio Perkins and Will’s Atlanta office is keeping busy with work in the city’s many Opportunity Zones, and sees a growing tendency toward mixed-use facilities combining pre–COVID 19 entertainment and hospitality, retail, commercial and sports and recreation/fitness, Managing Director David Dymecki said in an interview with Focus: Atlanta.

How would you describe your smart development approach to your products?

The way we approach development in the city and the region is through four major focus areas. A focus on the local context in each of our projects. Whether it’s Downtown, Westside or Buckhead, place and context is always at the forefront of our minds. A focus on people and experience: human-centered design with deliberate strategies and solutions focused on program, scale, and materials. A focus on living design: work that is inclusive, sustainable, resilient, regenerative, and addresses the well-being of the community. A focus on partnership: we are first and foremost partners with our clients and the cities in which we work; we are strategic thinkers, designers, and implementers.

Focusing on these four areas has served us well before and during this COVID 19 environment, where our approach as always has been one of renewal and regeneration. This focus has served our clients, our communities, and our cities well. With a simplified language and visual communications tools, our approach makes these complex, interdependent issues easier to understand and implement.

Furthermore, our experience on a range of project types and design scales allows us to bring together diverse points of view to bring forth the appropriate big ideas, special details and long-range solutions. Our systems thinking has allowed us to be agile to address the design or the process that needs to change based on the impacts of the COVID-19 pandemic.

Our work includes community-enhancing projects of adaptive re-use and mixed use, which incorporate residential, office, retail, hospitality, transportation and even learning, health, sports and recreation. We are still seeing growth in Atlanta in these community-focused projects.

What is the studio’s approach to sports architecture?

We’ve been fortunate to grow a thriving national sports practice. My background has always been in sports architecture, focused primarily on the collegiate marketplace. We started the practice 10 years ago and have grown our sports and recreation practice nationally and internationally. We consistently rank among the Top10 sports/recreation/entertainment firms in the country.

Regionally, our Atlanta and Denver studios are working with the city of Savannah to design a new mixed-use entertainment venue. In addition to the arena, we’re working with city leadership to master plan Savannah’s Canal District, an exciting opportunity to re-vitalize an historic part of the city. Closer to Atlanta, we’ve recently completed a new wellness center for Piedmont Healthcare System.

One trend we’re experiencing in the marketplace locally, regionally and nationally is the integration of healthcare, recreation, collegiate and professional sports, and well-being; partnerships between healthcare, professional sports, colleges and universities, and cities. We see this as a growing market, a trend that will continue in the future.

What development advantages come from Opportunity Zones in the area?

Established in 2017, Opportunity Zones are a community and economic development tool that aim to drive long-term private investment into underserved communities throughout the country. The program works to encourage developers to invest in local business, real estate and development projects in exchange for a reduction in their tax obligations. Atlanta has more than 25 Opportunity Zones, many of them are in the south and western portions of the city. As strategists and designers, we’re active in a few of the zones across the city, helping our clients realize positive impacts for our local communities and developer clients. We’ve also created partnership opportunities for our university and developer clients to achieve multidimensional impacts that benefit both “town and gown.” These areas of the city are poised for investment, long-term growth, community engagement, and will be catalysts for change.

After the COVID-19 crisis is over, do you see changes to the way you do your work in terms of hygiene measures, social distancing and the like?

I believe we will learn a lot about flexibility, agility, working from home and work-life balance in the upcoming months. We are going to evaluate the needs related to workspace, learning environments, retail, hospitality, transportation, and public infrastructure and amenities. How people get to and from work, in and out of our urban centers or attend sporting events will change in the short term and long term. I believe we’ll see a renewed entrepreneurial spirit, and new business ventures as a result of social distancing and COVID-19. We’re excited about the future impact design and our profession will have on new ideas and initiatives.

COVID-19 is not the first global pandemic, it’s the just the first of modern society. We’ve packed rapid transformational ideas into the past 10 weeks that in the past has taken 10 years. A few transformations rising are to the top of our business: flexibility and overlay planning. Large sporting venues and events have been addressing flexibility and overlay for years. When you design the overlay, you’re designing the venue for everyday use, but you’re also planning for the two to four weeks of overlay features and program to accommodate the media, a larger influx of fans, expanded retail and hospitality, and back of house service. You’re designing flexibility and agility for everyday, gameday, and special events. I believe we’ll see a similar approach to other buildings, such as learning environments, retail, cultural venues and commercial real estate.

I doubt we’ll redesign every building, it’s not feasible or affordable, nor entirely relevant to how people will use and occupy space in the long term. I think we are going to look at the overlay scenario. What we’re hearing from clients in several markets is to not over-correct based on the current health situation.

To learn more about our interviewee, visit: https://perkinswill.com/person/david-dymecki/

Spotlight On: Andrew Burnett, Senior Principal, Stantec

By: Max Crampton-Thomas

2 min read June 2020 —Global design and engineering firm Stantec likes to think beyond traditional traits to focus on building communities, Senior Principal Andrew Burnett told Invest: Miami in an interview. The company goal is to deliver continuity while protecting diversity and creative thinking. Stantec calls it “cultural resilience.”

What recent Stantec landmarks in the Miami-Dade region would you like to share?

Recent landmark projects in full swing include Wynwood Square, a 12-story mixed-use facility that includes apartments and retail space; the 30-story YotelPAD Miami condo and hotel project under construction; and a 43-story Luma tower in Miami’s Worldcenter. And there are a lot of new projects to be announced soon and currently coming on board. Each asset within our portfolio contributes to our growth in the creative services space, beyond architecture and interior design, but also engineering and resilience. We think beyond traditional physical traits and focus on how our vast team builds our communities and what we create so there is continuity in our lives and the spaces we inhabit and to ensure that we protect diversity and creative thinking. We call it cultural resilience.

How has your emphasis on cultural resilience unlocked your success?

From a business perspective, a model that focuses on a single person is inherently limited to that individual. Whereas a business with tremendous expertise and resources in multiple channels, like Stantec, focuses on collaboration and the bandwidth to achieve more. When we empower people and foster collaboration, we are able to affect more positive change, get more involved in opportunities and better affect our clients’ bottom line.

How would you rate local industry efforts on environmental resilience?

There is a significant level of agreement across the industry related to what we are facing and where we need to go. It is only a matter of how and there are varying perspectives to harness. Our government agencies, utilities, partners, clients, insurance agencies and lenders all commonly understand the need to mitigate prevalent risks and maintain our quality of life. There is power in the collective movement and I am optimistic about our future and path.

What opportunities and innovations can we expect from the post-COVID-19 period?

There is a shift of trust and working in a different way. It may pose opportunities to bring in industry experts who normally could not access a project in South Florida. Now, they can have an influence and we can tap into knowledge we may not have been able to tap into before. Companies can even attract a different type of workforce that we could not attract before by operating with new flexibility. Also, we take proximity for granted and do not always make the best use of our time because of it. When it is an amenity or a luxury, you make better use of it.

What will 2020-21 look like for Stantec and Miami-Dade?

We have been quite busy, which is a reflection of the busy private development market. Projects are moving forward and the entire development community is gearing up for when the play button is pressed. In 2009, during the H1N1 outbreak, we established a pandemic committee, granting us an effective way to respond quickly to the pandemic and set up a remote work setting. Fast forward to today: Our productivity levels have allowed us to meet established deadlines and keep projects moving forward, continuing business as usual. Our current outlook for 2021 does not project significant levels of interruption. We want to continue to support that in any way we can.

To learn more, visit:

https://www.stantec.com/en

South Florida real estate leaders analyze opportunities in current economic cycle

By: Felipe Rivas

Virtually every sector of the economy has been pinched, crushed, or depleted by the initial impact of conducting business during the coronavirus landscape. Months into the “new normal,” industries and businesses have had to adapt operations to cope with COVID-19 related challenges. While many businesses remain embattled by the current economic cycle, innovation and opportunity are beginning to rise from the initial shocks of the novel coronavirus.

In South Florida, a region hit particularly hard by coronavirus, real estate professionals are closely monitoring the impact of COVID-19 to the market while analyzing current and future opportunities. “Simply put, the South Florida industrial real estate market is healthy, even in the midst of a global pandemic,” Miami Cushman & Wakefield Managing Partner Gian Rodriguez told Invest: Miami. “When you factor in the scarcity of developable industrially-zoned land, a growing population, single-digit vacancy rates, steady air and sea cargo volumes from our ports, as well as positive lease absorption of industrial product, it’s no wonder the major institutional owners and occupiers have a large stake in our market,” he said. These factors coupled with demand for e-commerce provide opportunities for distribution, logistics and warehousing subsectors in Miami-Dade County. “With the onset of COVID-19, we’ve only seen an increase in demand for well-located distribution space, further spurred-on by stay-at-home mandates which have only bolstered online orders. Just take a look around, there are UPS, FedEx, DHL and Amazon trucks rolling down our streets almost on an hourly basis, and each one of those come from a warehouse within our market,” Rodriguez said.

New construction will likely experience a growth in demand as population growth continues in South Florida and residents settle into the suburbs and other communities away from the downtown areas. “While we are only in the early innings of the COVID-19 impact on real estate, we are following several trends closely. New construction may have an advantage over existing, as residents will likely equate “new” with “clean and safe,” Lesley Deutch, principal with John Burns Real Estate Consulting in Palm Beach, told Invest: Palm Beach. “We are also anticipating a trend we call ‘the Great American Move.’ For safety reasons, financial prospects, life change improvements, personal comfort, or employment, we expect a surge in household and business relocations that will provide new strategic opportunities for the real estate market,” she said. This trend will likely create opportunities for real estate developers, investors and home builders. “New construction can incorporate technology such as air purification and touchless lighting which will appeal to future residents. A stronger focus on health and wellness will translate into new housing product with better home offices or private workspaces in apartments, flexibility for multigenerational living, private outdoor space, and a preference for functionality over design appeal in the home,” she said.

To learn more about our interviewees, visit: https://www.realestateconsulting.com/

https://www.cushmanwakefield.com/en/united-states/people/gian-rodriguez

Philadelphia steadily rising from COVID-19 challenges

By: Max Crampton Thomas

2 minute read: June 2020 — Virtually every sector of the economy has been pinched, crushed, or depleted by the initial impact of the coronavirus pandemic. Months into the “new normal,” industries and businesses have had to adapt operations to cope with COVID-19-related challenges. While many businesses remain embattled by the current economic cycle, innovation and opportunity are beginning to rise from the initial shocks of the novel coronavirus, while community leaders help others navigate through the CARES Act and the loan forgiveness process.

In the Delaware Valley, a region severely affected by the effect of COVID-19, leaders have methodically looked at ways to foster innovation in the face of the pandemic. For the real estate sector, the virus outbreak accelerated change in business practices and stress-tested the supply chain of businesses in the region. “We now feel threatened that the supply chain outside, and even inside, the United States is not dependable and will need to be more flexible,” Colliers International Philadelphia President and CEO Douglas Sayer told Invest: Philadelphia. “Accordingly, there will be an increase in manufacturing domestically, creating a greater demand for production and storage space as well as e-commerce distribution centers,” he said. The coronavirus even reversed years-long trends in the commercial and industrial real estate sector. “In the pre-2000 economy, a significant portion of the industrial inventory was repurposed for multifamily and retail. Now, we have reversed course by taking underperforming malls and strip centers and repurposing them for industrial, residential and medical uses.”

The City of Brotherly Love has long been a thriving hub for the medical and life science industry. The virus could potentially create more demand for medical office and manufacturing space while creating opportunity for medical companies looking to settle in the region and for developers, Sayer said. “COVID-19 has also accelerated medical research. In certain areas, such as gene cell therapy, there has been a shortage of space, and only more recently has this space attracted developer interest,” he said. “In one instance, we were endeavoring to locate space for one of our clients locally and ended up sourcing the space in Raleigh. As a result of the shortage of R&D and process manufacturing space, we would anticipate more will continue to be developed.”

While some leaders pivot their focus to account for innovation and marketplace opportunities, others are helping businesses navigate through the CARES Act provisions and the coming loan forgiveness program. Accounting firm EisnerAmper was ahead of the curve by stress-testing its technology and remote work capabilities weeks before shelter-in-place measures took full effect, Partner In Charge Paul Dougherty told Invest: Philadelphia. “We immediately created a COVID-19 response team that quarterbacks the different elements of the issues presented by the crisis, including the tax and stimulus aspects. And we did significant outreach to our clients via webinars, blogs and articles, e-blasts, podcasts, and so forth. To some extent, we’ve become experts on these Small Business Administration (SBA) loans,” he said. In a time where banks are stressed and overwhelmed with the related CARES ACT provisions and the Paycheck Protection Program, EisnerAmper is using its technology dexterity to help banks and business owners calculate loan forgiveness figures. “The banks are under a tremendous amount of stress because a loan recipient must determine the amount of forgiveness within eight weeks after receiving the loan. The banks have given out many thousands of loans, and they don’t necessarily have the staff to process all of that work in a timely fashion,” Dougherty said. “Our firm has worked with a technology company on a product that can input data from the customer and calculate the amount of loan forgiveness, which we can then provide to the banks.”

To learn more, visit:

https://www2.colliers.com/en

https://www.eisneramper.com/

Spotlight On: John Lawrence, President, Mid-Atlantic Territory at Aetna, a CVS Health Company

By: Max Crampton Thomas

2 min read June 2020 — Founded in 1853, Aetna is one of the nation’s leading diversified healthcare benefits companies, serving an estimated 46.7 million people. President of the Mid-Atlantic Territory John Lawrence spoke with Invest: about the company’s role in the battle against COVID-19.

How is Aetna assisting individuals, employers and providers throughout the COVID-19 pandemic?

As part of CVS Health, we have a presence in communities across the country and interact with one in three Americans every year. When facing a health crisis like COVID-19, we’re uniquely positioned to understand where the needs are and how to address them. To support our members, we’ve waived the cost-sharing for testing and in-patient treatment of COVID-19, offering no-cost telemedicine visits until June 4, waived charges for CVS Pharmacy home delivery of medications; and waived cost-sharing for all primary care visits for Aetna Medicare members.

Similarly, for plan sponsors, we’ve introduced an Employee Communications Toolkit that they can use to communicate the support available to their employees; offered a Special Enrollment Period Opportunity for insured plans; and developed a cost modeling calculator to help self-funded customers estimate the cost impacts of COVID-19. For providers, we’ve taken numerous actions to help reduce the administrative burden.

What role will Aetna play as the state looks to slowly reopen its economy?

Dramatically increasing the frequency and efficiency of testing to help slow the spread of the virus is critical for responsibly reopening the economy when experts tell us it’s safe. We operate large-scale COVID-19 rapid test sites in five states, which were opened in a matter of weeks through partnerships with the Department of Health and Human Services and governors in Connecticut, Georgia, Massachusetts, Michigan and Rhode Island. Most of the parking lot sites can accommodate up to 1,000 tests per day using the Abbot ID NOW COVID-19 test which provides immediate results. Since May, we’ve been offering self-swab tests at select CVS Pharmacy locations in parking lots or at drive-thru windows.

What accommodations to your network of primary care doctors and specialists did you have to make to handle the influx of patients due to the COVID-19 outbreak?

For primary care doctors and specialists in our network the issue was twofold: staying in touch with their patients and doing so in a way that kept them and their patients safe. Telemedicine was the obvious answer, and we assisted our physicians in adopting or expanding their ability to offer telemedicine services. To further encourage the use of telemedicine, we waived co-payments for all virtual encounters. This included services for members in high-deductible plans, anticipating the guidance subsequently received from the Treasury Department. We also added additional payment codes and rates to reimburse our network doctors at the same rate for in-person and virtual visits.

Recognizing that some of our community of healthcare providers and clinicians are facing financial and administrative strain throughout the COVID-19 pandemic, we took a series of additional actions to allow them to focus on delivering high-quality patient care. These actions include a commitment to prompt and accurate claim payments; helping hospitals prioritize COVID-19 patients; enabling greater capacity with healthcare providers; ensuring full provider reimbursements for waived member cost-sharing for COVID-19 testing and treatment; and providing behavioral health support.

What are your initiatives to address urgent health and safety needs caused by the COVID-19 pandemic in communities across Philadelphia?

The less visible but escalating mental and emotional crisis is the “second curve” of the pandemic, and CVS Health is proactively addressing this urgent crisis through the launch of a mental well-being program. So many people are dealing with the physical effects and the mental trauma, stress, fear, anxiety and isolation as a result of the pandemic. On May 4, CVS Health launched a nationwide effort and committed $1 million in charitable support to help address those realities and we’re connecting people with no cost mental well-being resources and counseling services. In the first phase of the program, we’re particularly focused on healthcare workers, essential workers and seniors.

When facing a health crisis like COVID-19, we’re always working to understand where the needs are and how to best address them. We are continuing to reinforce the importance of social distancing and proper hand-washing measures especially as local communities return to business as usual. Through all of our COVID-related efforts, our goal is to help slow the spread of the virus and save lives.

To learn more about our interviewee, visit:

https://www.aetna.com/

How to shake the COVID-19 blues in South Florida

By: Felipe Rivas

2 min read May 2020—For the better half of a year, the majority of news across platforms, watercooler talk and virtual meeting conversations has revolved around the coronavirus pandemic, its impact on the local and global economy, and what the “new normal” may look like. As a result, many South Floridians, like their counterparts elsewhere, are likely suffering COVID-19 fatigue. As South Florida begins its reopening process, here are a few positives from the tri-county area to think about heading into the Memorial Day weekend.

Miami-Dade County

Fun in the virtual sun: The city of Miami Beach wants to bring the tropical vibes to travelers’ living rooms as they plan future vacations and travel. The new social campaign, “From Miami Beach, With Love,” created by the Miami Beach Visitor and Convention Authority, is designed to deliver the city’s experiences to audiences from the comfort and safety of their own homes. Travel lovers can enter to win different Miami Beach experiences as they contemplate their next South Florida visit. The campaign also features specials and discounts to promote local small businesses in the area. Visit @ExperienceMiamiBeach on Facebook, Instagram and @EMiamiBeach on Twitter for a chance to win and support local Miami Beach businesses.

Shopping!: For those wanting to help stimulate the local economy or take a stroll through one of the most prestigious fashion centers in the region, the Bal Harbour Shops is open for business. Following all CDC guidelines, Bal Harbour Shops will implement increased safety precautions to protect customers, retailers and employees, according to its management team. In keeping with Miami-Dade County and Bal Harbour Village ordinances, retail stores and indoor restaurant seating occupancy will be limited to 50% and salons will limit occupancy to 25%. Bal Harbour Shops will be open Monday–Saturday from 11:00am–10:00pm and Sunday, 12:00pm-6:00pm, though individual store hours may vary.

Broward County

Largest mall in the county welcomes visitors: Sawgrass Mills, the largest mall in Broward County, is officially open for business. The mall will offer masks, and signage has been placed to account for social distancing. Mall hours will be altered to 11 a.m. to 7 p.m. on Monday through Saturday and 12 p.m. to 6 p.m. on Sunday until further notice. Simon, which operates Sawgrass Mills, also announced the reopening of other malls such as Coral Square, Dadeland, The Falls, Miami International and the Florida Keys Outlet Marketplace.

Palm Beach County

As Palm Beach County begins the reopening of its economy, it has its eye set on providing extra help to those small businesses hardest hit by the COVID-19 pandemic. This week, the Palm Beach County Board of County Commissioners approved the CARES Restart Business Grants Program to accelerate the reopening of businesses hardest hit by the outbreak. The $60-million Business Restart Program uses a portion of the county’s $261-million allocation from the Federal CARES Act approved by Congress. The BCC has dedicated $50 million toward businesses with 25 or fewer employees and $10 million toward businesses with greater than 25 employees. The online application is expected to launch on Friday, May 22, and will be processed on a first come, first eligible basis, according to the county.

To learn more, visit:

https://www.miamibeachvca.com/

https://www.balharbourshops.com/

https://www.simon.com/mall/sawgrass-mills

http://discover.pbcgov.org/hes/Pages/default.aspx