Best practices for sustainable business growth in a post-pandemic world

Best practices for sustainable business growth in a post-pandemic world

By: Beatrice Silva

3 min read September 2020 — Coming off a record economic year for the Philadelphia region, no one could have ever predicted the hurricane that is COVID-19. Crawling through the muddied trenches of lost revenue, businesses are having to find a way out. To promote sustainable business growth in a post-pandemic world, companies across all sectors are making tough decisions and developing innovative strategies.

In the second quarter of 2019, South Jersey’s unemployment rate was at an all-time low, according to The Federal Reserve Bank of Philadelphia’s quarterly South Jersey Business Survey. Just one year later, the Second Quarter 2020 Survey of Professionals reported job losses at a rate of 7,647,800 per month. In the midst of uncertainty, hundreds of businesses decided to furlough employees in an effort to manage the effects of the new coronavirus. Rather than simply laying off a staff member, furloughs allow employees to keep their employment benefits and hopes of returning to work while also helping to reduce labor costs. Keeping top talent in the company is vital to an organization’s growth. 

Inspira Health, a South Jersey nonprofit healthcare organization, was one of the many health systems in the region that had to furlough employees, impacting around 200 workers, because of reduced revenues during the height of the pandemic. “As a first response to the resulting changes in staffing needs, some employees were redeployed to areas where additional staff were needed,” Inspira said in a statement. “With the expanded suspension and reduction in services over the past month, we have had to make the difficult decision to temporarily eliminate regularly scheduled work hours for some employees.”

Reducing staff is one way to save money during a flash recession. However, to survive in a post-pandemic landscape, businesses must also develop strategies that allow them to pivot when necessary and leverage competitive advantages. Heading into 2021, new business models that offer more sustainable options are expected to emerge. “In terms of embedding sustainability into long-term plans, this is best done, at least initially, by putting sustainability on every meeting agenda. If business leaders continually ask, ‘What is the environmental effect of this and is there a better option?’ then sustainability becomes institutionally embedded very quickly,” Ben Stansfield, partner of Gowling WlG, told Financier WorldWide.

COVID-19 shook the core of the economy and altered almost every aspect of life around the world. As society finds new ways to adapt so will the businesses that shape local communities. In the midst of uncertainty, the one thing that is clear is that a post-pandemic future will be fundamentally unlike anything that came before. “The post-COVID-19 world will no doubt look different in many ways – more remote work, less flying and the namaste possibly replacing the handshake forever … My hope is that there will be a great rise in employee and consumer activism and companies that continue their old ways of profit maximization at all costs, without regard for people and planet, are shamed and starved and ultimately booted out,” CB Bhattacharya, chair of sustainability and ethics at the University of Pittsburgh’s Katz Graduate School of Business, told Financier Worldwide. 

During this period of evolution, sound insights and collaboration between business leaders will be pivotal across all sectors. To learn more about best practices to promote business growth in South Jersey, register now for the Invest: South Jersey 2020 Virtual Launch Conference. The conference takes place on Oct. 8 at 11:30 a.m. The virtual business conference will feature two robust panels, including, “Best practices to promote sustainable business growth in a post-pandemic landscape,” moderated by Christina Renna, president and CEO of South New Jersey’s Chamber of Commerce, and featuring insights from Albert Fox, senior vice president and executive director of Fox, Penberthy & Dehn at Morgan Stanley, Vincent D’Alessandro, southern region president of OceanFirst Bank, Robert Curley, South Jersey/Coastal market president of TD Bank and Reynold Cicalese, managing shareholder of Alloy Silverstein. 

To learn more, visit:

https://zoom.us/webinar/register/WN_z34pLBUwQlSCObV80dyE7w

Innovation and adaptation: What this could mean for education post-pandemic

Innovation and adaptation: What this could mean for education post-pandemic

By: Beatrice Silva

2 min read September 2020 — The pandemic forced educational institutions to pivot all of their operations to a completely virtual landscape. Many university leaders were planning on returning to normalcy at some point in the upcoming months, but that looks increasingly unlikely. The keys to a successful academic future are in the hands of those educators who are willing to adapt and use innovative technology to their advantage. 

For the majority of universities the rapid transition into an entirely digital world came as a rude awakening. It showed just how fragile the framework of higher education could be without a contingency plan in place. Nevertheless, within days institutions like Drexel University and  Rowan University worked tirelessly to develop new strategies that would not only keep them afloat but would help unify the educational community.  

“Between the financial impact of COVID, the demographic changes, the situation in terms of bringing international students here, and with so many constraints on the system … institutions are really going to have to step back and begin to rethink their model because the sector is not going to be spared continued disruption going forward,” John Fry, president of Drexel University, told DrexelNOW. “More than ever, partnerships — or joint ventures, or mergers, or whatever you want to call them — are the way to go. I think the sector is going to see an almost healthcare system-like response to what’s going on. Healthcare started on its own consolidation and rethinking its model decades ago and it’s obviously still in the middle of it. I think it’s time for higher ed to go through the same types of dynamic changes. I think you’re going to see fewer institutions. I think you’re going to see more networks of institutions. I think you’ll see more hybrid, more online. Hopefully we keep face to face, but that’s just part of what we do.

As Fry mentioned, in the years to come, almost the entirety of higher education’s traditional model could be shifted, not only the logistics concerning profitability but also the student’s overall learning experience. Despite implementations caused by COVID-19, it seems as if a new institutional network was inevitable. Even before the recent pandemic, consumers have been transitioning into the digital realm. Students and parents had started craving alternative options for higher education that involve more flexibility, innovative delivery models and seamless transitions between face to face lectures and online learning. 

Universities are starting to require students to download applications like the DUO, a two-factor authentication system, that helps with the onboarding process. The software works with third-party technology providers to verify a student’s identity. Biometric tools, commonly used by financial technology corporations, are also gaining popularity in this space. “New users will now be asked to take selfies before uploading them to the (UK fintech company) Curve platform alongside pictures of their driver’s license, passport or other official ID documents. FinTech will then use its partner’s biometric capabilities to compare the two images and verify potential customers’ identities,” according to PYMNTS, a B2B platform for the payments industry. 

During this period of evolution, sound insights and collaboration between the public and university leaders will be pivotal for the education sector’s success. To learn more about the future of education in South Jersey, register now for the Invest:South Jersey 2020 Virtual Launch Conference. The conference takes place on Oct. 8 at 11:30 a.m. The virtual conference will feature two robust panels, including “Innovation and adaptation: What this could mean for education post-pandemic,” moderated by Marlene Asselta, president of Southern New Jersey Development Council, and featuring Frederick Keating, president of Rowan College of South Jersey, Monica Adya, president of Rutgers School of Business at Camden, and Barbara Gaba, president of Atlantic Cape Community College. 

To learn more, visit:

https://zoom.us/webinar/register/WN_z34pLBUwQlSCObV80dyE7w