Innovation and adaptation: What this could mean for education post-pandemic

Innovation and adaptation: What this could mean for education post-pandemic

By: Beatrice Silva

2 min read September 2020 — The pandemic forced educational institutions to pivot all of their operations to a completely virtual landscape. Many university leaders were planning on returning to normalcy at some point in the upcoming months, but that looks increasingly unlikely. The keys to a successful academic future are in the hands of those educators who are willing to adapt and use innovative technology to their advantage. 

For the majority of universities the rapid transition into an entirely digital world came as a rude awakening. It showed just how fragile the framework of higher education could be without a contingency plan in place. Nevertheless, within days institutions like Drexel University and  Rowan University worked tirelessly to develop new strategies that would not only keep them afloat but would help unify the educational community.  

“Between the financial impact of COVID, the demographic changes, the situation in terms of bringing international students here, and with so many constraints on the system … institutions are really going to have to step back and begin to rethink their model because the sector is not going to be spared continued disruption going forward,” John Fry, president of Drexel University, told DrexelNOW. “More than ever, partnerships — or joint ventures, or mergers, or whatever you want to call them — are the way to go. I think the sector is going to see an almost healthcare system-like response to what’s going on. Healthcare started on its own consolidation and rethinking its model decades ago and it’s obviously still in the middle of it. I think it’s time for higher ed to go through the same types of dynamic changes. I think you’re going to see fewer institutions. I think you’re going to see more networks of institutions. I think you’ll see more hybrid, more online. Hopefully we keep face to face, but that’s just part of what we do.

As Fry mentioned, in the years to come, almost the entirety of higher education’s traditional model could be shifted, not only the logistics concerning profitability but also the student’s overall learning experience. Despite implementations caused by COVID-19, it seems as if a new institutional network was inevitable. Even before the recent pandemic, consumers have been transitioning into the digital realm. Students and parents had started craving alternative options for higher education that involve more flexibility, innovative delivery models and seamless transitions between face to face lectures and online learning. 

Universities are starting to require students to download applications like the DUO, a two-factor authentication system, that helps with the onboarding process. The software works with third-party technology providers to verify a student’s identity. Biometric tools, commonly used by financial technology corporations, are also gaining popularity in this space. “New users will now be asked to take selfies before uploading them to the (UK fintech company) Curve platform alongside pictures of their driver’s license, passport or other official ID documents. FinTech will then use its partner’s biometric capabilities to compare the two images and verify potential customers’ identities,” according to PYMNTS, a B2B platform for the payments industry. 

During this period of evolution, sound insights and collaboration between the public and university leaders will be pivotal for the education sector’s success. To learn more about the future of education in South Jersey, register now for the Invest:South Jersey 2020 Virtual Launch Conference. The conference takes place on Oct. 8 at 11:30 a.m. The virtual conference will feature two robust panels, including “Innovation and adaptation: What this could mean for education post-pandemic,” moderated by Marlene Asselta, president of Southern New Jersey Development Council, and featuring Frederick Keating, president of Rowan College of South Jersey, Monica Adya, president of Rutgers School of Business at Camden, and Barbara Gaba, president of Atlantic Cape Community College. 

To learn more, visit:

https://zoom.us/webinar/register/WN_z34pLBUwQlSCObV80dyE7w

Students face remote learning in return to school

Students face remote learning in return to school

By: Beatrice Silva

3 min read August 2020 — As COVID-19 cases continue to rise, so does the number of universities keeping their physical doors shut this school year. The University of Notre Dame Princeton University, and Rutgers-Camden Business School are just some of the institutes that announced their decision to go fully online. 

Just as businesses needed to pivot during the pandemic and subsequent recession, educational institutions also had to find a way to adapt. “It is an unprecedented event that took us all by surprise,” Dean Monica Adya of Rutgers-Camden Business School told Invest: South Jersey. “We established a COVID-19 task force that includes all of my cabinet members, to look at how to proceed. One of the first things we did was to look at our emergency management plan that tackles infectious diseases, among other things. We focused on operational and communication measures. The former is relative to academic and business continuity. As Gov. (Phil) Murphy enacted the executive order stating that no one was to come to campus, we moved to an online format for all classes. Fortunately, several of our programs were already entirely online. Many of our students were already taking a combination of online and in-class programs, making them familiar with the online platform. We are sparing no resources or action plans to make sure our students get through this semester. We are also launching discussions about recovery, how we are going to help people who are out of work to get back into the workforce, and what specific programs and certificates they will require for that to happen in the shortest of terms.” 

Most students experienced a taste of distant learning back in April when schools were forced to close after lockdowns were issued across the United States. However, that doesn’t make it any easier for undergraduates, postgraduates, and faculty members to pick up where they left off. “We had some challenges on the student side because many students, although we think of them as a digital generation, had difficulty making the switch to online learning.  We’ve worked through much of this but it took some time,” Mike Mittelman, president of Salus University, told Invest: Philadelphia.

Innovation and technology play a huge role in how higher education continues to operate. Virtual learning experiences have replaced physical classrooms and face to face lectures. The new format has left some students feeling overwhelmed and quite frankly ripped off. At Rutgers University, more than 30,000 people have signed a petition started in July calling for an elimination of fees and a 20 percent tuition cut, according to The New York Times

Student housing is another topic of debate in the education community. While some institutional leaders don’t believe it’s safe, others argue that students don’t have anywhere else to go.  Schools, like The University of Pennsylvania and Temple University, are allowing a limited number of students back on their grounds but under strict conditions. Most schools that are letting students live in dorm rooms or attend in-person classes are actively enforcing social distancing, face masks and have provided COVID-19 tests. At Drexel University, international students or students who are experiencing financial hardships will be the only ones allowed to live on campus. 

Along with the many challenges the pandemic caused, it also created new opportunities. COVID-19 pushed educational institutions out of their comfort zones. To stay in business, universities adapted to new technologies and even formed a few alliances along the way. “This whole industry has shifted very, very quickly, so that shows that there’s flexibility, it shows that there’s resilience,” John Fry, president of Drexel University, told the Philadelphia Business Journal. “Those adaptations are incredibly valuable assets and institutions should hold on to that and not say, ‘Once this is over, we can go back to the way it was.’ Going back to the way it was, I think, is not a good idea.” 

South Jersey, Philly Industrial real estate a hotbed for investors

South Jersey, Philly Industrial real estate a hotbed for investors

By: Beatrice Silva

2 min read August 2020 — Even before the pandemic, billions of consumers had already been shopping on e-commerce sites like Amazon for years. But the pandemic is accelerating the platform’s growth as more and more people pivot away from physical stores. Shoppers say that there is something extremely gratifying about clicking a button and having a product delivered to their door the very next day. That’s music to the ears of those in the industrial real estate segment, as companies see an increasing need for distribution space.

When COVID-19 started to rapidly spread around the world, digital buying was no longer just a trend but a necessity. U.S. online sales grew 76% in June, reaching $73.2 billion that month, according to Digital Commerce 360. As a result, industrial real estate became even more of a hotbed for investment. Warehouses and distribution centers provide companies like Walmart and Target the local space they need to get purchase orders out to their customers quickly and efficiently.

To offer consumers fast shipping, a large majority of the industrial real estate is located near key transportation hubs like seaports, highways, railroads and airports. That’s one of the reasons why a handful of out-of-state investors like Peter Lewis, president and founder of Coastal Realty LLC, have started building their industrial portfolios in the Northeast. Lewis explained to the Philadelphia Business Journal why his firm has increased their industrial properties in South Jersey: “These middle-market companies are going to start transitioning to becoming much more sophisticated online,” he said. “They have to. What that means is they’re going to require more warehousing, which is what our property offers. I continue to see a real demand for warehousing in densely populated areas. It’s going to be all the way from the 4 million-square-foot guys to the 2,500-square-foot guys,” said Lewis. Coastal Realty recently teamed up with Walton Street Capital to buy a 32-building industrial portfolio in Pennsauken. 

 

South Jersey and Philadelphia are lucrative areas because of their unique placement between Washington and New York. “The overall demand for warehouse space has continued to remain strong, especially with the uptick in e-commerce and the expectation by the consumer to have goods in their hands as quickly as possible. When Amazon Prime was introduced, two days for delivery seemed fast and quickly became the norm. We are now finding that next-day delivery, if not same-day delivery, is an integral part of the supply chain that is driving a lot of companies to look for warehouse space in South Jersey. The new speculative and build-to-suit development in our market has been mostly in the northern parts of Burlington County and the southern parts of Gloucester County,” Ian Richman, senior managing director of Southern New Jersey Colliers International, told Invest: South Jersey 2020. 

As long as there is a continued increase in consumer spending, the demand for retail space and other commercial activities like distribution centers, in theory, should rise. 

To learn more, visit: 

https://www2.colliers.com/en

How South Jersey is celebrating the 4th of July during the pandemic

How South Jersey is celebrating the 4th of July during the pandemic

By: Beatrice Silva 

2 min read – Celebrating Independence Day is a big deal for most Americans. The Fourth of July officially became a national holiday in 1870. Then in 1941, a provision was expanded, making it a paid day off for all federal employees. People across the nation celebrate by setting off fireworks, watching parades, and having casual BBQs with their friends and family. This year however, festivities are going to look a lot different due to the constantly evolving COVID-19 virus. 

South Jersey skies will sparkle slightly less than they have in previous years, as most towns have canceled their usual spectacles. However, that doesn’t mean the holiday is completely up in smoke. There are still quite a few CDC-regulated activities you can enjoy that will keep you safe while satisfying your patriotic urges. Invest: South Jersey explores five of the top things to do this Fourth of July weekend during a pandemic. 

Middle Township Fireworks 

Mayor Tim Donohue let freedom ring when he decided to reverse his decision to cancel this year’s fireworks display. The town’s annual celebration will be held at dusk on Saturday, July 4 and gates will open one hour before start time. People are encouraged to wear masks and practice social distancing. The fireworks will also be streamed on the Middle Township Facebook page for anyone who wants to enjoy the festivities from the comfort of their home. 

For more information visit: https://www.facebook.com/photo.php?fbid=10217619152931637&set=a.1465495198362&type=3

Burlington County Virtual Contests 

Bordentown Township, Medford and Riverton have all canceled their fireworks celebrations. However, county officials are still encouraging their residents to hold family picnics on their lawns or driveways at 4 p.m. on the Fourth of July. They hope these festivities will help unite their community while still practicing safe social distancing. Officials also announced that they will be holding virtual house decorating, patriotic costumes and pet pageant contests. Contestants are asked to submit photographs of their entries. The winners will be announced on riverton4thofjuly.com, Facebook, and Instagram. 

For more information visit: https://www.riverton4thofjuly.com/covid

Ocean Gate 4th of July Parade

On June 20, Ocean Gate borough took to Facebook to announce that it will still be hosting its annual July Parade. Registration for the parade opens at 8 a.m. on July 4, at Adrian Hall. Try to come early because only a limited number of people will be allowed into the building at one time. The July Parade begins at 10 a.m. on Ocean Gate Avenue. To encourage social distancing, the parade route will be extended this year.

For more information visit: https://www.jerseyfamilyfun.com/event/independence-day-parade-oceangate/

North Wildwoods Family Parade, Kite-Flying Competition and more 

A few towns in Cape May County have canceled their celebrations but not Wildwoods. Independence Day Family Parade will begin at 9 a.m. at 9th and Atlantic Avenue in North Wildwoods. A barbeque will then be held from 3 p.m. to 7 p.m. for a minimum donation of $8. Fourth of July fireworks will be held on the beach at Rio Grande Avenue. Since the fireworks can be viewed from almost anywhere on the Wildwoods Boardwalk, visitors have been encouraged to enjoy the show from a distance. Anyone who is participating in the celebrations is required to follow CDC regulations. 

For more information visit: https://wildwoodsnj.com/events-calendar/?month=7-2020

Virtual Fourth of July Festivities

Celebrating a holiday from the comfort of your home has its perks, especially during these unprecedented times. For starters, you won’t have to worry about parking or overpriced drinks if you are hosting a small gathering at your house. Also, a majority of cities across the country are streaming their festivities live so anyone can join the fun no matter where you are. For example, viewers will be able to watch Houston’s “Shell Freedom Over Texas” at 8 p.m. Eastern on ABC12.com. The show will include performances by the Houston Symphony and country singer Pat Green. To make your at-home experience even more thrilling, try setting off a few fireworks from your backyard or get creative and decorate your front porch. We’re sure the neighborhood will enjoy your efforts as well.  

Spotlight On: Michael Pallozzi, President, HFM Investment Advisors, LLC

Spotlight On: Michael Pallozzi, President, HFM Investment Advisors, LLC

By: Felipe Rivas

2 min read May 2020 — HFM Investment Advisors has been advising South Jersey and the Greater Philadelphia region residents on financial and investment planning since 1989.  Last year was a banner year for the company in terms of team growth. HFM President Michael Pallozzi talks with Invest: about trends in retirement planning and how technology has significantly changed the way the firm does business. 

What does HFM’s R.I.C.H. approach mean for the firm and its clients?

We strive to develop a deep, meaningful relationship with all of our clients to help their family or their business, and that’s what the “R” stands for: relationship building. “I” is to inspire our clients to think outside the box and what’s important to them, such as their financial situation, legacy or succession plan. “C” is to help compose a meaningful plan. Everything we do for our clients revolves around their personalized action plan. The “H” is for “holding you accountable.” We want to hold our clients accountable to their goals, objectives and action plans, and we ask that they also hold us accountable for what we promised. 

HFM’s biggest differentiator is our value proposition and the way that we work with our clients. At most firms, advisers work as a solo with their clients, so clients usually have only one person to talk to. At HFM, we are team-oriented around our R.I.C.H. process, so all our clients work with our entire team.

 

What are the benefits of being located in South Jersey?

Gloucester County has one of the fastest-growing business communities in South Jersey, and being located here represents a great advantage. We are strategically located on Rowan Boulevard in the heart of Rowan University. We also sublet space to the Gloucester County Chamber of Commerce, which provides us great visibility in the market. Similarly, the South Jersey region provides access to multiple sectors like education, health, logistics and consulting organizations. Many local, regional and international companies are starting to call Gloucester County their home. 

 

What are the most notable changes in South Jersey’s investment management and financial services industry?

The biggest change has been the reduction in cost and improved technology within the investment platform offerings. With the rise of technology platforms in our industry, we’ve been able to offer more investment choices and provide more financial planning services at a substantially lower cost. I believe we are ahead of the curve for firms like ours in South Jersey. We are in the process of a major change in 2Q20 for all of our clients’ investment choices through the use of a new technology platform. This will potentially save our clients an average of 25-35% on their investment-related expenses. Technology is also allowing us to provide additional financial planning services in a more impactful and efficient way. 

 

What are some trends in retirement planning and investment management?

401(k) retirement planning is a growing part of our practice. We focus a majority of time in two areas. First is protecting the plan sponsors, who are typically the owners of the companies and usually the human resources managers. With the recently implemented SECURE Act, there are a lot of fiduciary and compliance rules that can trip up business owners with the Department of Labor. We proactively work with them and their third-party administrator (TPA) to keep them updated on the rules that apply specifically to them. 

The second area is focused on helping the employees of our clients. We provide an employee experience that focuses on educational workshops, one-on-one meetings and personalized retirement plan projections.

 

To learn more about our interviewee, visit: 

https://www.hfmadvisors.com/

South Jersey and Philadelphia transition into online learning

South Jersey and Philadelphia transition into online learning

By: Max Crampton-Thomas

2 min read April 2020 —Jefferson Health is a multistate, nonprofit health system, including teaching hospitals, centered in Philadelphia. CEO Dr. Stephen Klasko details how earlier actions helped its hospitals get ahead of the COVID-19 pandemic in terms of preparation. Klasko also outlines the actions he would like to see from the state and federal governments to deal with the fallout from the pandemic.

What accommodations have you made to handle the influx of patients due to the COVID-19 outbreak? 

No one was totally ready for this pandemic, but Jefferson Health – all 14 hospitals – had a head start in preparing because of two initiatives. More than 10 years ago, Jefferson infectious disease doctor Edward Jasper started leading pandemic drills, and he stockpiled a supply of PPEs (personal protective equipment). In fact, we even sent PPEs to New York City in the early days of the crisis. Second, in 2014, we invested heavily in telehealth, launching JeffConnect, which immediately connects patients by video-call to an emergency department physician. As a result, we didn’t have to rebuild our system when calls went from 50 a day to more than 3,000 a day. Telehealth handled the first wave of the crisis, allowing us to support COVID-19 patients at home, as well as help thousands of people who were sick but not with COVID-19.

How are you working to ensure that patients and healthcare professionals alike are maintaining a safe environment?

Jefferson Health moved very quickly to a “universal masking” policy, requiring all staff to wear masks at work, even if their patients were COVID-negative. We were one of the first hospital systems to adopt universal masking, exactly to ensure we protect our own staff. We were in close contact with our colleagues in Italy, who told us that proper protection for staff dramatically cuts transmission within a hospital. 

Because we were prepared, we are able to allow a loved one to attend our patients during end of life situations, even for COVID-positive patients. We even allow a loved one to attend labor and delivery for a birth. This requires a full procedure of having a nurse escort to attend the loved one. We did this because of the long-term psychological trauma of unresolved grief when families are unable to say goodbye in person. 

How can the community best assist the local healthcare providers in this time of need?

The first answer is the critical one: Do not spread the illness. Our frontline staff are working horrendous hours attempting to save the lives of vulnerable patients. They are isolating themselves from their own children and families in order not to spread the virus. Do not increase their already heavy workload by getting sick yourself. 

But there are also vulnerable populations who need our help. The virus is disproportionately hitting places of congregate living – that includes retirement homes and communities. It is disproportionately hitting people who are poor. And the consequences of staying home are hitting people with medical needs all across society, from uninsured women who cannot get prenatal care, to older people on dialysis. In each case, there is specific advice, which may just be to give money to help not-for-profits that are providing assistance to the poor. 

What is your message to the local community that is sheltering in place and waiting for a return to normalcy?

Many of us are concerned that people with urgent medical issues are delaying treatment plans, not collecting medications, not seeking help. Please tell your family and friends: Do not delay getting help for cardiac and stroke issues. Do not delay taking medications. Stay on your cancer treatment regimen, and if you have the opportunity to join an advanced protocol or clinical trial, you should do that. Very important: Use telehealth to get mental health support if you need it. It may take more work today than it did last year, but please get the help you need. 

Do you feel you are receiving enough state and federal support and what more is needed? 

I believe Congress should immediately convene a COVID Commission along the lines of the 9/11 Commission – it is that serious. We need immediate changes to policy to enhance innovation to fight the immediate threat, but we also need to review the financial implications of this fight for hospitals, and we need to figure out how to ensure the next pandemic doesn’t create a health and economic crisis of this magnitude. On my list of things we need: Immediate access to the internet for all citizens, not just those who can afford a data plan. We need the federal government to lead preparation for surge capacity for intensive care, responding to any crisis. We need to prepare to offer health insurance after massive layoffs. And we need to evaluate the ethics of how we pay for healthcare to ensure equity for disadvantaged communities. 

To learn more about our interviewee, visit: 

https://www.jeffersonhealth.org/index.html

https://www.jefferson.edu/

Spotlight On: Gregory Sorensen, Executive Vice President and Chief Medical Officer, Tower Health

By: Max Crampton-Thomas

2 min read April 2020 — Tower Health is a regional, integrated healthcare provider/payer system that oversees six acute care hospitals and other entities serving 2.5 million people. Executive Vice President and Chief Medical Officer Gregory Sorensen told Invest: what Tower is doing to handle the influx of COVID-19 patients, the community’s role in fighting the virus and his message to the community.

What accommodations is your hospital making to handle the influx of patients due to the COVID-19 outbreak? 

We monitor our bed capacity hourly. The elimination of elective surgeries and the general decline in routine demand for care has reduced normal bed demand and is freeing up beds for possible use by COVID-19 patients. We will also coordinate bed capacity among Tower hospitals.

How is your hospital working to ensure that patients and healthcare professionals alike are maintaining a safe environment?

Safety for our employees and patients is our top priority. Like other healthcare providers, Tower Health is working very hard to manage and conserve our supplies of masks, eye protection, disinfecting wipes, gowns, and other materials related to controlling the spread of COVID-19. Our normal production sources and distribution channels have been interrupted, just as they have for every hospital in the country. While our inventories are not at normal levels, with careful management we believe we can meet current needs. We are working to acquire additional supply. We are implementing a number of strategies, including sharing supplies across Tower Health facilities; gathering supplies from shuttered outpatient clinical areas and getting them to the hospitals; and identifying alternative sources for supplies. 

How can the community best assist local healthcare providers in this time of need?

We have been gratified by the many offers from area businesses, organizations, and individuals to donate supplies and we are accepting contributions of specific items. More information is available on our web site.

What would your message be to the local community that is sheltering in place and waiting for a return to normalcy?

We encourage all members of the public to adhere to the guidance of the governor and the PA Department of Health on sheltering at home, practicing social distancing and practicing infection prevention. These steps will reduce the spread of COVID-19, which protects the community and helps ensure the safety of our healthcare team and the patients relying on us for care. Our team at Tower Health is committed and prepared to care for our communities through this pandemic. The public can contribute meaningfully to this effort by remaining at home to prevent the spread of the virus.  

Do you feel you are receiving enough state and federal support for items you are in need of? What can these entities be doing better? 

Our public health officials at the local, state and federal levels are working hard to keep the public safe during an unprecedented situation. We support their efforts and are grateful for their dedication, perseverance and leadership. 

To learn more about our interviewee, visit: 

https://www.towerhealth.org/

Spotlight On: Harvey Kesselman, President, Stockton University

Spotlight On: Harvey Kesselman, President, Stockton University

By: Max Crampton-Thomas

2 min read April 2020 —  As COVID-19 jolted all sectors of the economy, education institutions had to find a way to continue delivering education to their students. Stockton University President Harvey Kesselman described to Invest: the school’s online mobilization and what inspirations the institution is taking from this unprecedented crisis.

How has the transition to all online classes and education been for your university, both on the student side as well as faculty? 

It certainly was a challenge to move every course online in a matter of days, and to do it with most of the faculty and staff working remotely themselves. But everyone rose to the challenge. Our IT department, in particular, did outstanding work to make sure all of our technology needs were met, and assisting faculty, staff and students with any questions or problems they had. Faculty were creative in adapting their classes to ensure students still got a complete educational experience. 

Do you feel higher education is receiving enough state and federal support in this time of need? 

Right now, the government has to focus on the pandemic, as it should. Moving forward, we recognize that budgets will be tight, but we hope that there will be some recognition of the crucial work colleges and universities did to ensure students could continue their educations, and will continue to do so in the future. Many families have not been working, and financial aid at both the state and national level will be increasingly important.

As higher education adjusts to the current situation, what opportunities and innovation do you see carrying over post-COVID-19? 

The current situation has inspired faculty and staff to learn new technologies and be creative in how they use them. They are exploring new ways to connect beyond the classroom. They are hosting virtual book readings, lectures and movie discussions. They are using teaching methods and tools that could still enhance their lessons, even after students return to campus. 

To learn more about our interviewee, visit: 

https://stockton.edu/

Taking the lead: Atrium Health mobilizes to combat COVID-19

Taking the lead: Atrium Health mobilizes to combat COVID-19

By: Felipe Rivas

Executive Vice President and Chief Physician Executive Scott Rissmiller details Atrium Health’s handling of the COVID-19 outbreak

Charlotte, often described as the crown jewel for economic activity in North Carolina, has been greatly impacted by COVID-19. Located in Mecklenburg County, the city known for its bustling business district and active nightlife, has embraced the various shelter-in-place measures ordered by state and local governments. Atrium Health, the county’s largest employer, is a not-for-profit that operates hospitals, free-standing emergency departments and urgent care centers. The health system has taken the lead in handling the impact of the coronavirus by anticipating the impact of the pandemic and making the needed adjustments to treat the residents of Mecklenburg County and beyond. Executive Vice President and Chief Physician Executive Scott Rissmiller details Atrium Health’s handling of the COVID-19 outbreak, including its innovative use of “virtual hospitals.”

What accommodations is Atrium Health making to handle the influx of patients due to the COVID-19 outbreak? 

While these are unprecedented times, we have had pandemics before and we prepare for them continuously. When we first saw that COVID-19 would become an issue in the United States, we immediately began mobilizing our teams to get us ready with extra supplies, develop alternate staffing plans and make accommodations for needed space. 

One of the more innovative ways we’re doing that is the Atrium Health COVID-19 Virtual Hospital. Patients whose condition allows for it can be given some mobile monitoring equipment, which allows them to remain in the comfort of their own home. We can still keep tabs on all of their vitals and have frequent touch points with them, just as we would if they were in the hospital itself. This goes a long way toward preventing additional spread, conserving personal protective equipment and freeing up additional bed space. 

We stopped doing non-essential surgeries a few weeks ago, which has also enabled us to reallocate staffing and free up additional space. All in all, we’ve identified ways to expand our patient capacity by roughly 50 percent, as we anticipate a surge of patients in April and May, which is why the stay at home directives are so important for people to observe. 

How can the community best assist the local healthcare providers in this time of need?

At Atrium Health, we have received such an outpouring of support during this pandemic. People are lining up to help make masks; they’re developing new innovations to solve problems, like using 3D printers to create face shields or repurposing a brewery to make hand sanitizer. It’s truly inspiring. We need more blood donations. Food donations are appreciated. There are many ideas about how people can be part of the community-wide effort to combat COVID-19 on our website.

Probably the biggest thing that every man, woman and child can do for us is to stay home; follow the stay at home directives. What we don’t want to see is the hospital systems in our area becoming overwhelmed with patients. The “flatten the curve” principles are absolutely what’s needed to keep the numbers of patients more manageable. This also gives us more time to see if there are medicines or vaccines that are found to be effective, and it’s possible that summertime weather may also be able to help slow down the spread. We don’t know that yet, but we believe it’s in everyone’s best interests to limit the spread now to give us the best chance to get things back under control and return to whatever normal may look like going forward. 

What would your message be to the local community that is sheltering in place and waiting for a return to normalcy?

First and foremost – do it. Please. The shelter in place has to apply to everyone for it to work. You may not get sick, or maybe get a mild case, but the person you infect may not be so lucky. That’s true even if you’ve touched something and then open the door at the grocery store. The grandmother who comes in right after you may pick up the virus from what you last touched. This virus spreads very easily, so avoid going out in public unless it’s absolutely necessary and, as simplistic as it sounds, wash your hands often. It works. 

Finally, if you are in medical distress, call 9-1-1. But if you are feeling ill, try a virtual visit before going to the hospital. It avoids you spreading what you have and helps prevent you from catching something else. If you have any type of respiratory illness and need to be seen in person at a clinic, urgent care or the emergency room, please call ahead so the healthcare workers can be ready to best assist you and limit your exposure to others.